Money Back Guarantee Policy

At LUNTHARVEX, customer satisfaction is our top priority. We stand behind the quality of our products and are committed to ensuring you have the best possible experience with us. Our Money Back Guarantee policy is designed to give you peace of mind when shopping on our platform.

Eligibility

To qualify for a refund under this policy, the following conditions must be met:

• The product must have been purchased directly from LUNTHARVEX.
• A refund request must be submitted within 30 days of the original purchase date.
• The product must be returned in its original condition, including all packaging, accessories, and documentation.

Refund Process

1. To initiate a refund, please contact our customer support at support@luntharvex.com with your order details.
2. Once your request is reviewed and approved, you will receive instructions on how to return the product to LUNTHARVEX.
3. Upon receiving the returned product, we will inspect it to confirm its eligibility for a refund.
4. If approved, a refund will be processed to your original payment method within 7-10 business days.

Exclusions

The following items are not eligible for a refund under this policy:

• Items marked as clearance or final sale at the time of purchase.
• Products that have been altered, damaged, or show signs of misuse.

Additional Information

Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the product was damaged upon arrival or incorrect.

For any questions regarding this policy, please contact our support team at support@luntharvex.com. We are here to assist you with any concerns you may have.

Thank you for choosing LUNTHARVEX. We value your trust and are dedicated to providing quality products and services.